This Privacy Policy explains how 4Gems International, LLC (“4Gems International,” “4Gems,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards information when you visit 4gemsinternational.com (the “Website”), including when you contact us or schedule a consultation.
1) Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us:
• Email: [email protected]
• Phone: (602) 894-7772
• Mailing Address: 4539 N 22nd St, Suite 6186
• Business Hours: Monday–Friday, 10:00am–4:30pm
2) Information We Collect
We may collect the following categories of information:
A. Information You Provide
• Identifiers and contact details (e.g., name, email, phone number, company name).
• Inquiry and consultation details (e.g., messages, form entries, appointment requests).
• Business and professional information you choose to share (e.g., industry, goals, challenges, project details).
• Communications (e.g., emails, messages, and other correspondence).
B. Information Collected Automatically
When you use the Website, we (and our service providers) may automatically collect:
• Device, browser, and usage information (e.g., IP address, browser type, device identifiers, operating system, pages viewed, referring/exit pages, timestamps).
• Approximate location inferred from IP address.
• Cookie and similar technology data (see Section 6).
C. Sensitive Information
We do not intend to collect sensitive personal information (e.g., government IDs, precise geolocation, health information, or biometric data) through the Website. Please do not submit sensitive information through the Website.
3) How We Use Information
We use information we collect to:
• Provide, operate, and improve the Website,
• Respond to inquiries and communicate with you,
• Schedule, manage, and confirm consultations,
• Provide consulting services, where applicable,
• Send marketing communications (subject to opt-out choices),
• Monitor, prevent, and detect security incidents, fraud, and abuse,
• Comply with legal obligations, and enforce our agreements.
4) Our Service Providers and Tools We Use
We use service providers to operate our business and Website, including:
• HighLevel (GoHighLevel) for forms, CRM, and email marketing automation. Information you submit through Website forms may be processed and stored within HighLevel and its integrated service providers.
• Google Analytics to understand Website usage and improve performance. Google Analytics uses cookies and similar technologies to collect and report usage information.
• Advertising/measurement partners (including Meta, Google, and LinkedIn) for analytics, conversion tracking, and advertising. These partners may collect information via cookies, pixels, and similar technologies to help measure ad performance and deliver more relevant ads.
• Funnelytics to measure funnel performance and user interactions across the customer journey (e.g., engagement and conversion tracking).
5) How We Disclose Information
We may disclose information:
A. To Service Providers
To vendors that help us run the Website and our business (e.g., hosting, CRM, email marketing, analytics, and security). They are authorized to use information only as needed to provide services to us.
B. For Legal, Safety, and Rights Purposes
If we believe disclosure is necessary to comply with law, regulation, legal process, or governmental request, or to protect rights, safety, and security.
C. In Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction.
6) Cookies, Analytics, and Advertising Technologies
We may use cookies, pixels, tags, and similar technologies for functionality, analytics, and advertising:
A. Analytics (Google Analytics, Funnelytics)
Google Analytics helps us understand how visitors use the Website. Google explains that Google Analytics uses cookies (e.g., the _ga cookie) to distinguish users and report site usage statistics to businesses.
Google provides privacy controls that can include settings such as data retention and advertising personalization controls for Analytics properties.
B. Funnel Analytics (Funnelytics)
We use Funnelytics to understand funnel performance and user engagement across steps in the customer journey. This may involve tracking interactions (for example, engagement and conversion-related actions) to help us identify drop-off points and improve the Website and our marketing.
C. Advertising and Conversion Tracking (Meta, Google, LinkedIn)
We may use advertising pixels/tags and similar tools to:
• measure ad performance (e.g., conversions),
• build audiences for remarketing, and
• improve ad targeting and relevance.
These tools may collect data such as IP address, device identifiers, pages visited, events performed (e.g., form submission), and ad interaction data. In some cases, we (or our platforms) may share limited information (for example, an email address in a hashed form) to measure conversions or build audiences, where enabled and permitted by law.
D. Your Choices
Browser controls: You can block or delete cookies in your browser settings.
Ad settings: You can adjust ad personalization in your account settings on platforms like Meta, Google, and LinkedIn.
Cookie preference tools: If we deploy a cookie consent banner or preference center, you can use it to manage optional cookies.
7) Marketing Communications
You can opt out of marketing emails at any time by using the unsubscribe link in our emails or by contacting us at [email protected]. Transactional/operational communications (e.g., responding to your inquiry or confirming a consultation) may still be sent as needed.
8) Data Retention
We retain personal information as long as reasonably necessary to:
• provide services and operate the Website,
• maintain business records,
• resolve disputes,
• enforce agreements, and
• comply with legal obligations.
9) Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no security measures can guarantee absolute security.
10) Your Privacy Rights
Depending on your location, you may have rights to access, correct, delete, or obtain a copy of certain personal information we hold about you, and to opt out of certain uses.
To submit a request, contact us at [email protected]. We may verify your request before responding.
Additional Notice for Certain U.S. State Privacy Laws (e.g., California)
Where applicable, you may have rights such as:
• to know/access the categories and specific pieces of personal information collected,
• to correct inaccuracies,
• to delete personal information (subject to exceptions),
• to opt out of certain forms of targeted advertising that may be defined as “sharing” under some state laws, and
• to not receive discriminatory treatment for exercising your rights.
We do not sell personal information for money. However, our use of cookies/pixels for targeted advertising may be considered “sharing” under certain laws. You may request to opt out by contacting us at [email protected], and by using the controls described in Section 6.
11) International Visitors
If you access the Website from outside the United States, you understand your information may be processed and stored in the United States and other jurisdictions where our service providers operate, and data protection laws may differ.
12) Children’s Privacy
The Website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
13) Third-Party Links
The Website may include links to third-party sites. We are not responsible for the privacy practices of third parties.
14) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last Updated” date indicates when it was last revised. Your continued use of the Website means you accept the updated policy.
15) Do Not Sell or Share My Personal Information
Some U.S. state privacy laws (including California) give residents the right to opt out of certain disclosures of personal information for targeted advertising, which may be defined under some laws as “selling” or “sharing” personal information.
We do not sell personal information for money. However, we may use cookies, pixels, and similar technologies (including via Google Analytics, Funnelytics, and advertising partners such as Meta, Google, and LinkedIn) to measure ad performance, understand Website usage, and support targeted advertising. Depending on your state of residence, these activities may be considered “sharing” (or “selling”) for cross-context behavioral advertising.
How to Opt Out
You may opt out of the “sale” or “sharing” of your personal information (as those terms are defined by applicable law) in the following ways:
• Cookie / tracking controls (recommended):
If we provide a cookie consent banner or preference center on the Website, you can use it to disable optional analytics and advertising cookies, where available.
• Browser controls:
You can block or delete cookies using your browser settings. If you clear cookies, you may need to reapply your preferences.
• Advertising platform controls:
You can also adjust ad personalization settings directly with advertising platforms (for example, Meta, Google, and LinkedIn) to reduce or limit targeted advertising.
• Submit an opt-out request to us:
Email [email protected] with the subject line “Do Not Sell or Share Request” and include:
• Your name,
• The email address you used with us (if applicable), and
• A brief description of your request.
We will process requests in accordance with applicable law. We may need to verify your identity before completing certain requests.
Global Privacy Control
Some browsers and browser extensions allow you to enable a Global Privacy Control (GPC) signal. To the extent required by applicable law, we will treat a valid GPC signal as a request to opt out of the sale/sharing of personal information for targeted advertising for that browser/device.
Authorized Agent (Where Required)
If permitted by applicable law, you may designate an authorized agent to submit an opt-out request on your behalf. We may request proof of the agent’s authority and may still require verification of your identity.